FAQs

1

Can you supply products with large quantity?

Yes, we can. Our annual production ability is more than 200,000pcs.
2

Do You Have Professional Technology Team?

Yes, we have more than 70 employees on the technical team. We can offer a professional technical solutions for customers' projects.
3

What's the General Delivery Time?

For standard product, the delivery time normally around 2-3 weeks. For customized products, normally aound 1-2 months.
4

Do You Produce The Harmonic Gearbox By Yourself?

Yes, we are top harmonic gearbox manuafacturer in China, the total factory is 30,000 square meters with over 400 employees, Laifual's R&D center is recognized as a "High-tech enterprise R&D center in China".
5

What's The Biggest Advantage Of Your Products?

Our product series is very complete, and the quality of the products is stable. The most important is the highest cost-effective in China.
6

What is your terms of payment ?

For order amount which is less than 1000USD, 100% in advance; more than 1000USD, 30% T/T in advance, balance before shippment.
7

What is your product warranty?

1 year warranty after delivery or working time of 2000 hours on condition that it is used in normal assembly state and lubrication condition recorded in product content.
8

How about after sales service?

Our sales team are online 24 hours a day to help you solve any problems.
9

Can You Offer OEM & ODM Services?

Yes, we can offer OEM and ODM services according to customers requirements.