Shipping & Warranty

Shipping:

We can ship to virtually any address in the world.

We will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on your chosen shipping provider, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Products in Stock:

Shipping within 24 hours.

Customize Products:

Shipping within 3-5 weeks after both parties confirm the drawings.

Warranty：

Warranty period:

The warranty period is the earlier time between 1 year after delivery or working time of 2000 hours on condition that it is used in normal assembly state and lubrication condition recorded in product content.

Warranty Scope:

As a harmonic drive company, Laifual Drive is responsible for the maintenance or replacement of the product when malfunction resulting from a manufacturing defect under the warranty period. However, the following situations are out of warranty scope.

• Damage results from the unsuitable operation or illegal use by clients.

• Damage results from modification or repair that is not carried out by our company.

• Damage not caused by the product.

• Damage results from natural disasters and the like but not the responsibility of our company.

What's more, the warranty mentioned here is only for our products. Other loss caused by damage to the product and related man-hour and cost of assembly and disassembly of equipment is out of the scope of our company's responsibilities.